Our Story

Welcome to HI DMC, India's premier online travel company! At HI DMC, we transform your travel dreams into reality with tailor-made international holidays. Discover the world at your own pace with fully customized tour packages designed just for you. Our unique matching algorithm and price comparison engine ensure you get the best itineraries at unbeatable prices.

Why choose HI DMC? Enjoy personalized experiences as you create your ideal trip based on your tastes and preferences, all at the best online prices guaranteed by our intelligent platform. Say goodbye to the hassle of waiting for travel agent quotes – with us, you can plan your trip with ease and have fun doing it! Trusted by over 10,000 travelers from 14 countries, we have helped countless adventurers explore their dream destinations. Our highest five-star rating on Facebook makes us India’s top-rated trip planner.

As an Amadeus Next incubated start-up and a top 6 finalist at the APAC Travel Innovation Summit, we are at the forefront of travel technology and innovation. Join us at HI DMC and let’s create unforgettable memories together. Your perfect vacation is just a click away!

HUMBLE BEGINNINGS

Since 1997, HI DMC has been an award-winning leader in the travel industry, offering exceptional services as a travel company, tour operator, and experiential destination management company (DMC). We specialize in creating inspiring experiences and managing select destinations, delivering top-quality services to independent international travelers, travel agencies, and major tour operators worldwide.
With 24 years of expertise in the tourism industry and profound knowledge of our destinations, our dedicated team of over 150 professionals across multiple offices ensures the highest-quality standards for our clients. Our commitment to the success of our global partners, coupled with our advanced technology and the trust our clients place in us, has enabled us to serve over 1,200,000 clients to date. We proudly represent some of the most renowned companies and tour operators globally.

Join us at HI DMC and experience unparalleled service and unforgettable journeys.4o

DEDICATED SERVICES AND EXPERTISE

Our extensive knowledge of each destination, combined with our passion for success and strong relationships with collaborators, enables us to provide top-notch service, making every tour an unforgettable experience. From the initial concept and design of tour programs to flawless execution, our dedicated teams work closely with travelers and partners at every destination to offer full support and showcase the best each location has to offer.

Our destination expertise allows us to create value-for-money programs, helping guests explore more in less time. We are committed to not only serving our clients on the ground but also delivering on all our promises. We ensure that each guest is well cared for and leaves with happy memories. Join us and experience the highest quality service on your next adventure.

25 YEARS OF TRUST

With nearly 25 years of experience in the tourism industry, HI DMC excels in delivering high-quality standards for our clients. Our deep knowledge of each destination, combined with our passion for travel and strong relationships with our partners, ensures top-notch service every time.

Our commitment to success, advanced technology, and the trust our clients place in us have enabled us to serve over a million clients and represent some of the world's best companies and tour operators. Choose HI DMC for exceptional travel experiences crafted with expertise and care.

FAMILY OWNED BUSINESS

As a family-run business, HI DMC stands out for its unwavering commitment to integrity, trust, and understanding. These core values, combined with our exceptional work and strong client relationships built over decades, have led to our success and numerous accomplishments. We take pride in our diverse portfolio of destinations and our dedicated teams, who continually strive to deliver the best experiences for our clients.
Our deep-rooted principles and passion for excellence set us apart in the travel industry.

Why Us

Our story started in 1997 with a mission ‘To provide the ultimate travel experiences to our guests, while becoming the most trusted DMC partner for international Travel Agents & Tour Operators’ to which we are truly committed to since last 24 years!
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HI DMC is a DMC [Destination Management Company] that you can relate to and trust, whilst our teams assist you on both, a creative and proficient level, supporting you with destination knowledge, expertise and resources, working on the design and operations of events, activities, tours, transportation and program logistics, based on solid local knowledge with insider access of our magical destinations.
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We provide professional services to travellers, travel agents and tour operators with competence along with required resources acting as an extension of the top travel brands world-wide, offering quality services and preferential rates based on the buying power that we have with our preferred suppliers along-with a strong advantage of a global network of teams and partners on the ground who are able to share the most up-to-date information and insights on ever evolving situations with specialist solutions.
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We are here to bring you, your life’s most beautiful and unforgettable experiences!

OUR BOOKINGS ARE 100% REFUNDABLE

In this ever dynamic changing world, we keep our clients, be it independent travellers, travel agents and tour operators, always protected and offer unconventional cancellation terms of 100% refund on your trip with no questions asked, should you change your mind, for whatever reason – at least 30 days before you depart!

We further allow you complete flexibility to be always in command of your tour and change your tour dates free of charge, giving you full control over your booking – and another reason to feel reassured during uncertain times.

We make the process as simple as this...

- You pay a small 10% deposit to secure your trip
- You only have to pay the balance up to 8 weeks before travel
- Should you cancel, for whatever reason, we’ll simply return 100% of your money – including deposit, providing you cancel at least 30 days prior to your departure.
- Else, you can choose new dates without incurring any additional fees

SAFETY FIRST

Quality Controls are stringent at HI DMC and are reviewed continuously. We ensure that all services, products and arrangements are monitored to provide the highest standards of punctuality, efficiency and attentive service.

HI DMC follow strict protocols as per WHO and Health & Safety guidelines and as per ISO 45001 and is being audited by SGS, world's leading inspection, verification, testing and certification company.

Extensive Health and Safety Audits have been done at each hotel as per ABTA & EU norms and necessary actions being taken wherever and whenever required.

We are committed to keeping you safe and secure. You can depend on us for quality service with no compromise.

SERVICES OF EXPERT KNOWLEDGABLE ON SITE TEAMS

The presence of our on-site local teams at strategic locations at our destinations makes a big difference when it comes to offering authentic programs and support to you!

Our ground services team relentlessly deliver unforgettable local encounters coupled with efficient and reliable services ensuring a sense of trust and confidence in demanding travellers with excellent customer support.

With a team of over 150 people at our multiple offices. we are an extended team of our Travel Agents & Tour Operator partners and guarantee complete brand protection throughout all our operations, using your branding, logos and signages on the ground.

WE HAVE THE INSIDER ACCESS WITH NETWORKS & CONNECTIONS FOR YOU

The decades of incredible work which has been awarded and recognised globally and locally has helped us build our strong and important connections which are necessary to ensure we are on top of things at all times.

We introduce our clients to a wide range of people from all walks of life - from monks to maharajas, nomads to nobility, and farmers to financiers. With our long-standing local relationships and reputation of last over two decades, we offer a true ‘Insider Access’ to our guests - those special occasions that make the difference between a holiday and an experience.

YOU ARE PARTNERING AN AWARDED COMPANY

HI DMC is an award-winning, experiential full-service destination management company that specialises in delivering inspiring experiences in compliance with the travel needs of today's traveller.

Since we began over 24 years ago, we have endeavoured and achieved our primal goal of crafting journeys that are people, culture and experience-centric, and this we have done and simplified with a different personalised approach in our services with our knowledge and love of all the destinations that we offer.

Be it a leisure escape, cultural retreat, or an enthralling adventure; we make sure you have a hearty smile while recalling these exuberant vacations.

OUTSTANDING PERSONALISED SERVICE GUARANTEED

Discover the enchanting world your way. Our travel experts completely customise your private tour to match your interests and preferences with their comprehensive knowledge of each destination.

With an undulating focus on fulfilling our guests' needs and aspirations, we leave no stone unturned in ensuring you get what you desire!

WE CARE FOR THE NATURE

As exciting as it is to dine with royalty in their palaces, it is often the time spent in tribal homes, schools and monasteries that are ultimately most uplifting and enlightening.

We are proud to be associated with various NGOs and non-profit organisations to be part of public welfare projects pertaining to free school education for the underprivileged children, orphanages, women empowerment and girl child care.

We are very particular about Animal welfare, and all animals encountered while on your tour are treated humanely with respect. We are strictly following animal welfare standards to adhere to ABTAs’ guideline and five freedoms.

Sustainability always remains at the core of our businesses, operations and endeavours, form designing Carbon Minimal Holidays to making our day to day operations greener – we are conscious of the urgent need of arresting the further degradation of our planet.

YOU ARE ALWAYS FINANCIALLY PROTECTED

We’re members of all the major travel industry Associations worldwide and we also have an IATA license. This means that all trips we organise are fully financially protected in all aspects, should a supplier fail. We’ll look after you. That’s our guarantee.

We are also covered with US$5 Million Liability Insurance to cover our travel agent and tour operator partners.

NEED WE SAY MORE!?

We always aim for higher customer satisfaction and NPS score for our travellers and travel partners and listen closely to what they say.

Our job is not only to service our clients on the ground but to ensure we deliver all the promises made & ensuring each guest is served well and is sent back with happy memories, only coming back saying … once is not enough!

We invite you to experience the world of HI DMC and can’t wait to see you soon with us!

Our Awards

We have been a recipient of prestigious travel industry awards from our early years until now, often beating out much bigger competitors. These awards reflect our incredible services and commitment to you, our partners, collaborators and travellers, showcasing our team's passion for world-class tours. Here are few glimpses of the accolades won by HI DMC.

We are glad to be a consistent recipient of the prestigious National Tourism Award, reflecting our commitment to sharing Indian cultural experiences across the globe. It is a great recognition of our meticulous efforts as our tours celebrate Indian culture and heritage.

This award recognises our innovative practices and leadership through vision and commitment. It is a proud moment to be acknowledged for our efforts, professional excellence and operations system.

Incredibly delighted to receive the tourism award from the Ministry of tourism, which uphold the growth of the tourism, travel and hospitality industry in India. The award commemorates the commitment of the Indian government to the integrated development of tourism.Our profound knowledge of each destination, our passion for travel and our consistent relationship with our partners allow us to provide top-notch service.

Ecstatic to be an awardee of one of the most significant tourism awards in the country. The award recognises world-class customer service and best-guided tours. We are thrilled to cross over some much bigger competitors and proud of our exceptional services.

Our People

Prem Syal

CEO

Hunar Syal

Chief Operating Officer

Rinku Syal

Satpal Singh

Chief Customer Success

Shivaji Singh

Head Customer Success

Saurabh Bhandari

Expert Customer Success

Ashish Adarsh

Champion Customer Success

Neetu Malhotra

Expert Customer Success

Pradeep Kumar

IT Genius

Rajesh Kumar

Champion Logistics

Rajesh Sharma

Master Storyteller at HI Tours

Ramesh Sharma

Leader Receivable

Sumit Kumar

Champion Audit & MIS

Rohit Sharma

Ninja Accounts